Insurance Boynton Beach
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I am a Florida native and an avid Miami Heat fan. I truly love working with customers and helping them with their insurance needs.
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Thank You
My mother and I had a policy lapse with our former homeowners insurance company and were not permitted to renew. Because we had an active claim for some floor damage from a burst hose under our bathroom sink (the probable reason we were denied renewal), every insurance agent we contacted assured us that absolutely no insurance company would cover us, not even Citizens, which ordinarily will insure (almost) anyone. One agent had, in fact, received a preliminary quote for us from Citizens, but a day later informed us that we had been rejected precisely because of the open claim. This bleak state of affairs meant the likelihood of being force-insured by our mortgage company at a rate that might well be three times that of our former insurance plan, and, in the event that the claim for the floor damage was denied (which ultimately it was), we would have to make the repairs at our own expense in order to extricate ourselves from this mess. I had completely given up hope and was preparing for the worst when I received a call from Lisandra Medina at Hooks Insurance Agency (an extremely professional and knowledgeable team!) which I had contacted earlier that afternoon. Notwithstanding the dire predictions and rejections from all of the insurance agents I’d been in touch with during that two week period (and I had tried them all), Lisandra was quite certain that she would find coverage for us. And in less than 48 hours she had secured us a policy at a very reasonable rate that was lower than our former insurer’s monthly premium. Because Lisandra acted so quickly, we never reached the ‘force-insured’ state with our mortgage company who had warned us that we would be responsible for retroactive coverage the start-date of which was to begin in a matter of days. Lisandra beat that deadline. She clearly loves her work, and loves helping people. With her remarkable intelligence, knowledge, and foresight, Lisandra is one of the best in the business. She is also a mensch.
Saturday
Lisandra joined our agency in 2012 and nothing makes her happier than knowing this job guides local families in a meaningful direction by helping them prepare the unexpected. She received her associates in accounting from Southwest Florida College in 2009 and became part of the Palm Beach community shortly after. When she’s not working, Lisandra enjoys spending time with her kids, especially staying active outdoors. She can be found going for bike rides, heading to the local beach, or spending time at the park.
Sydney started with our agency 2018 and has been in the insurance industry since 1980. She is knowledgeable about insurance, and customers appreciate her insight as they learn to choose coverage to protect their loved ones and assets. When she’s not working you can find her soaking up the Florida sun swimming and visiting the beach, playing Mahjongg, or shopping at the local thrift store. Give her a call today!
Roosevelt joined the agency in 2017. He has a passion for sales, and informing the customer on the coverages they are buying. Roosevelt, enjoys spending time with his family, friends and love ones. He is a South Floridian.
Sarahi joined our agency in 2018. Whether you are looking to protect your family or your belongings, Sarahi is committed to taking the time to understand your specific insurance needs. Outside of the office, she can be found spending time with her family, or curling up to listen to a great audiobook.
Erin joined our agency in 2019 and is excited to continue to develop relationships with local families and helping them learn to prepare for the unexpected. When she’s not in the agency, Erin enjoys spending time adventuring on a four-wheeler, riding motorcycles along A1A, and exploring the water at Peanut Island. Give her a call today!
Emily started with our agency 2020 and is excited to help the community with its insurance needs. Emily is a native to West Palm Beach and loves to spend time with her family in the area. When she’s not working you can find Emily laying out on the beach and taking in the Florida sun, and stay active at the gym.
Penelope, does our financial services for the Agency. She has 30+ years of experience in the industry and her main goal is to inform and help protect customers.
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Bridget has been with the Agency since December 2022. She is our front-line Customer Service person. She is a valuable asset to the Agency.
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